Privacy Policy – Roach Business Law

Privacy Policy Overview

At Roach Business Law, your privacy is at the core of our law practice. We understand that confidentiality regarding all types of personal and business information is critically important to the proper functioning, reputation, and compliance programs of our clients. This Privacy Policy explains in detail how we collect, use, store, and safeguard your personal information when you engage our firm for services-whether as a client, prospective client, or simply a visitor to our website. We are dedicated to handling your information with the highest degree of care, clarity, and integrity, and consistent with all applicable law and professional service best practices. By providing us your information in engaging Roach Business Law, you accept the terms as set out here.

Roach Business Law Overview

Roach Business Law is a legal practice focused on business law, based in Edina, Minnesota, and able to serve clients in the Minneapolis-Saint Paul metropolitan area and throughout Minnesota (with the resources to assist businesses anywhere nationwide). Joseph D. Roach, a Super Lawyers honoree with more than 30 years’ legal experience, heads the practice which follows the model of Outsourced General Counsel. We provide business legal services including corporate law, commercial lending, mergers & acquisitions, bankruptcy, regulatory matters, and risk management. Our business-first, practical approach to your everyday legal business needs is backed up by a strong commitment to responsiveness and confidentiality.

Policy Applicability

This privacy policy is applicable to all information collected by Roach Business Law through our website, through direct communications (phone, email, in-person) with our firm, and information collected in the course of legal representation. Such collected information includes personal and/or business information we receive from our clients, potential clients, prospective partners, or site visitors. This privacy policy does not apply to information we may collect through third-party websites on which our site may be linked, or information collected by organizations we do not subscribe to or have other relations with that are unaffiliated with Roach Business Law.

Information We Gather

We gather a range of information to deliver outstanding legal services and fulfill regulatory obligations. Types of information we collect include:

Identification information: Name, title, company name, mailing address, telephone number, e-mail address, and other contact information.
Business information: Data related to your company, description of business activities, financial details, and corporate/legal interests relevant to our services.
Communications: Emails, phone calls, additional communications through our website contact forms including attachments and supporting documents which you submit to us and we send to you.
Use of our website: Technical data including IP address, browser type, device identifiers and locations, pages viewed, access times and dates through cookies and analytics tools, that are automatically collected by our website.
Payment details: We will only collect billing contact details and transaction records for the purposes of invoicing and payment facilitation (we do not otherwise store your credit card numbers).
Other information: Any other information you choose to share with us in the context of consultations, questionnaire or survey participation.

How Information is Collected

Information may be gathered through one or more of the following channels:

Direct Interactions: When a client or outside party connects with us via phone, email ([email protected]), or by visiting our Edina office.
Website Submissions: Information is collected through submission forms, consultation requests, or by subscribing on our website.
Client Interactions: In the process of intake and representation, and periodically in connection with continued client work or should updates or documents be exchanged in the ordinary course.
Automated Technologies: Through cookies and the use of various analytics software to gather site usage and performance metrics for optimization purposes.
Third Parties: From time to time, information we need to deliver a service is provided to us by our referral network, opposing counsel, or drawn from public sources.

Use of Information We Gather

Roach Business Law processes your information for the following purposes:

To perform our services contracted for with you: providing legal advice, completing documents, handling transactions, resolving disputes, and fulfilling your contract with us.
To communicate with clients and other professionals: to reply to inquiries, book meetings, send updates, and otherwise manage clients and other relationships on an ongoing basis.
As required by law: to satisfy applicable laws, professional regulations, or court orders (e.g., anti-money laundering or conflict-of-interest searches).
For business purposes: internally for administrative activities, billing, recordkeeping, or compliance with our quality controls and standards.
To improve our website: Your information is used to determine site usage patterns, deliver relevant content, evaluate effectiveness, and ongoing improvements to site navigation or functionality.
Marketing and outreach: where you have consented, to inform you about updates, news items, relevant legal developments or events which may affect your business sector, or contact you if an event or development you may be interested in arises.
Risk mitigation: identify potential conflicts, exclusionary measures, fraud detection and prevention, and to enforce our terms of service.

Legal Basis under GDPR for Processing Personal Data

Personal and business information is processed on the following bases:

Contract: For compliance with contractual obligations under client service agreements between the parties involved.
Legitimate interests: To operate, develop, and grow the business, enhance products and services, and ensure their security.
Compliance with legal obligations: To comply with applicable legal, tax, and record-keeping requirements.
Consent: Where consent is required, for certain direct marketing communications or other uses of data not covered elsewhere in this policy. Consent can be withdrawn at any time by contacting the organization.

Confidential Information and Attorney-Client Privilege

Roach Business Law maintains client confidentiality in all areas. All information given to Roach Business Law in the course of seeking or receiving legal advice is confidential and protected by the attorney-client privilege to the fullest extent allowed by applicable law.

Roach Business Law does not provide privileged or confidential information to third parties without client permission, except as mandated by applicable law, court order, or rule of professional conduct.

Sharing and Disclosure of Information

Roach Business Law will not sell, rent, or exchange your personal or business information with third parties for marketing or other purposes. We may disclose information in limited circumstances as follows:

Service Providers: To trusted service providers of administrative, IT, or accounting services under appropriate non-disclosure agreements.
Legal and Regulatory Authorities: Where your information is subject to disclosure under law, regulation, court order, or to enforce our agreements, rights, or intellectual property.
Transfers Within a Firm: In the event of a merger, purchase, or firm restructuring or arrangements, your information may be transferred as part of due diligence or upon completion of the transaction under appropriate non-disclosure obligations.
At Your Direction: As you direct us to provide your information to other professionals-such as accountants, consultants, or affiliated attorneys.

Security Measures

We adopt and maintain industry standard security measures designed to prevent unauthorized access, alteration, disclosure, or destruction of your information. These security measures include:

Secure office and file storage systems, electronic and physical
Secure email and document electronic transfer where appropriate
Firewalls, anti-virus, and secure network infrastructure
Access control to data by need-to-know only
Regular backup of all data, disaster recovery protocols

Transmission or storage by any means is never 100% safe and secure. We strive to improve our security practices by regularly monitoring and adapting them to new security threats and best practices.

Retention Policies

Roach Business Law retains your information only as long as necessary to achieve the purposes of this policy, satisfy legal and regulatory requirements, resolve disputes, and enforce its agreements. Specific information may be retained for differing periods of time based on the type of information, the type of matter, and other requirements imposed by law. When no longer needed, we securely remove or destroy the information through industry approved deletion and destruction methods.

Cookies and Other Web Analytics

Our site employs cookies and analytics to improve your experience and gather information about our performance. Cookies are tiny files on your hard drive that let us recognize your activity, understand how you use the site, and help us provide better services. You can opt out of cookies via browser settings, although some of our features may no longer function properly. We work with analytics providers that can track automated data like pages visited, duration of time on the site, and referral sites. Such information is used only for our internal reporting and end user experience purposes; it is never shared with any advertising networks or commercial sources, nor can it be sold or passed to outside parties. For more details, please review our Cookie Policy.

Your Choices and Rights

Under certain jurisdictions, you may have the following privacy rights regarding your personal information:

Access: To request a copy of the data we hold about you.
Correction: To request corrections to inaccurate or incomplete data.
Deletion: To request deletion of your data, subject to our legal or professional obligations to retain some types of data.
Restrict Processing: To request restrictions on our processing activities with respect to certain types of data.
Object: To object to our processing activities that are based on our legitimate interests.
Portability: To ask us for a copy of your data in a portable format.

You may make any of these requests by contacting Joe Roach at [email protected] or (612) 819-0209. We will provide a response within 30 days, unless there is a reason for a delay in principle (it depends on the nature of the personal data). In such cases, we will inform you accordingly.

International Transfers of Information

Roach Business Law is based in the United States, works with clients in Minnesota and around the country, and as a result of that representation may receive information from clients or others located outside the United States. By using our services from such locations outside the United States, you therefore acknowledge that information may be transferred to, stored, and otherwise processed in the U.S. We endeavor to take appropriate technical and organizational measures to ensure that such transfers of data meet applicable data protection law requirements and protect your rights.

Children’s Privacy

Our services are not available to persons under 18 years of age. They are available only to business owners, executives, and professionals. We do not knowingly collect, solicit, or accept personal information from anyone under the age of 18. If we obtain actual knowledge that we have collected personal information from a child under 18 without verifiable parental consent, we will take reasonable steps to ensure that such information is deleted from our records.

Third Party Sites, Referrals, Links, Resources

Our Site may contain links to third-party websites or resources for your convenience. Roach Business Law is not responsible for the privacy practices or content of those external sites. Prior to providing any personal information to a third party, website, company, or organization, please review their privacy policies.

Changes to this Privacy Policy

We may update or amend this Privacy Policy from time to time as we modify our Privacy Practices, legal requirements, or technology changes. The most current Privacy Policy will be posted here indicating the date of such change. You should periodically review this Privacy Policy. Material changes will be announced directly to clients or posted on our website prominently.

Contact Information

If you have questions about this Privacy Policy, your rights, and our data practices, please contact us at:

Roach Business Law
4608 Tower Street
Edina, MN 55424
USA
Telephone: (612) 819-0209
Email: [email protected]
Business Hours: Monday-Thursday 8:00AM-5:00PM, Friday 8:00AM-4:00PM

We’ll reply to all messages within 24 hours as per our pledge to deliver superior client service.

Consent and Responsibility

By dealing with Roach Business Law through our website, the user consents to the collection, use, and disclosure of this information as set out in this policy. The onus is on you to ensure that any information you provide is accurate and up to date. Where you are providing information about another person (for example, an employee or business contact), you represent to us that you have all necessary authority and, if needed, that you have obtained the appropriate consent.

Professionalism Commitment

As a law firm, Roach Business Law will comply with the highest standards of professional conduct, including those articulated in the Minnesota Rules of Professional Conduct and in the American Bar Association’s Model Rules of Professional Conduct. Honesty, integrity, and respect for our clients’ rights and objectives govern our handling of your information. We periodically review our methods and procedures to ensure both compliance and the continuous improvement of our practices.

Dispute and Complaint Resolution

If you have a concern about our privacy practices, or feel there is an issue with how your information has been utilized, please send a message directly to Joe Roach at [email protected], or (612) 819-0209. All complaints will be taken seriously and we will act promptly to attempt to correct any problem in an agreeable and honest manner. If you feel that our response is inadequate, you have the right to report any issues to the appropriate regulatory body, such as the Minnesota Attorney General’s Office.

CA and State-Specific Rights

You are not required to provide personal information to Roach Business Law. If you reside in California, or another state with expanded privacy laws, you may have certain rights in relation to your personal information, including the right to request information about our data practices, request that we limit the use of your personal information, or opt out of certain uses of your personal information (note that Roach Business Law does not sell personal information). To make a request pursuant to your state law rights, please contact us as described above.

Business Clients, Corporations we represent

Roach Business Law routinely works with corporate clients and handles sensitive business information, including trade secrets, financial information, and proprietary business information. We use enhanced security measures and confidentiality agreements to protect such information. Our staff is trained to identify and minimize risks associated with managing sensitive business information, and we work collaboratively with clients to ensure that data safeguards are consistent with your organization’s practices and expectations.

Change Log Policy Record

This record of changes to our policies is a living document that will be kept to show you how and when we change our privacy practices. Each time a material change is made, it will be recorded here with the date and description of the change.

FAQ: Frequently asked questions on Privacy

How do I update my contact information? Contact us via email at [email protected] or call (612) 819-0209.
What if I want to withdraw consent for marketing emails? Opt out at any time by clicking on the unsubscribe link in emails, or by contacting us directly.
Do you use my information for advertising? No – we do not sell or use client or website visitor information for third party advertising or marketing.
How fast do you respond to requests related to privacy? As indicated in the Privacy Policy, we respond as quickly as possible, usually within 24 hours during business weekdays and always within 30 days of formal data access, correction or other requests.
Who do I contact if there is a data security incident? Contact Joe Roach at [email protected] immediately. Let us know if you have trouble contacting us – we have internal procedures to ensure a prompt response to all data security incidents.

Conclusion and our commitment

Your trust is our greatest asset. At Roach Business Law, we are guided by a commitment to privacy and the practice of strategic legal guidance corresponding with your business goals. Please do not hesitate to contact us with any questions regarding our privacy practices, or to discuss the specific legal needs of your business. Interested in learning more? Contact Joe Roach to chat more about our Outsourced General Counsel solution. We guarantee a reply within a day, and look forward to contributing to your business growth and legal success.